About the Engaging with People and Communities programme

The Public Participation Engagement programme was developed as an alternative to the one-day face-to-face session to ensure learning opportunities are available to all colleagues.  It is aimed at those people working in a commissioning role, supporting a commissioning role or who have an interest in this work.

It supports staff to involve patients and the public in their work in a meaningful way to improve services, including giving clear advice on the legal duty to involve.  The elearning links to an extensive range of resources, good practice and advice that will support staff to involve patients and the public. It highlights key participation principles and themes including working with ‘seldom heard’ groups to maximise the benefits and impact of involvement.

Thanks to colleagues from NHS England Mids and East Quality and Patient Experience team for their feedback and quality assurance in developing this learning programme.

How to access

In order to access the Engaging with People and Communities programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.

Register >

To view the Engaging with People and Communities programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.

View >

NHS healthcare staff in England

The Engaging with People and Communities programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this elearning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access elfh Hub, you may be able to access the service by creating an OpenAthens account.

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the Engaging with People and Communities programme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

More information

Please select the following link for more information on how to use the elfh Hub.