e-Referrals - elearning for healthcare
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  • Health Education England

About the e-Referral Service programme

The NHS e-Referral Service elearning content will give NHS and healthcare staff a better understanding of NHS e-Referral Service (e-RS) and the functionality that is available to them. It will also show the benefits of using the system for both patients and professionals and how it can be used to support a streamlined referral process.

e-RS combines electronic booking with a choice of place, date and time for first hospital or clinic appointments. Patients can choose their initial hospital or clinic appointment, book their appointment in the GP surgery at the point of referral, or later online or by telephone.

Further information and guidance on the e-RS programme can be found on the website.

Please note that this content is currently only suitable for use on desktop devices.

Meet the e-RS programme training and development team

  • Julie Taylor

    Julie Taylor

    Training Manager, NHS e-Referral Service
  • Emily Godfrey

    Emily Godfrey

    Training Specialist, NHS e-Referral Service

How to access

In order to access the e-Referral Service programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.

Register >

To view the e-Referral Service programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.

View >

NHS healthcare staff in England

The e-Referral Service programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this elearning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access elfh Hub, you may be able to access the service by creating an OpenAthens account.

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ‘OpenAthens’ portal.

Other health or care organisations

In the event that you do not qualify for free access to the NHS e-Referral Service programme via the elfh Hub, you may be able to access the service via OpenAthens.

First check whether or not you qualify for direct access by clicking on the Register button via the following link https://nhsdigital.e-lfh.org.uk/. After entering your work email address, you will be directed to enter additional details about your role and location. If you are presented with alternative registration options, your email address has not been recognised and you will not qualify for direct access to the NHS e-Referral Service programme. If this happens and you think that you should qualify for free access to the learning material via the elfh Hub, please contact elearning for healthcare.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the e-Referral Service programme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

More information

Please select the following link for more information on how to use the elfh Hub.

elfh is a Health Education England Programme in partnership with the NHS and Professional Bodies